Rewired

End-to-End Design, UX, UI

Background

Rewired is a mobile app where users join accountability groups and help each other complete their daily tasks.

I was the sole designer for the development of the Rewired app, from conception to the final developer handoff.

The problem

Many people set out with good intentions, but struggle to follow through.

We’ve all experienced moments like this. But for some, procrastination becomes a persistent barrier to their personal growth. Our team set out to design a tool that helps users bridge the gap between intention and action.

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Research

Why do people procrastinate?

Research shows procrastination is not just laziness.

People avoid tasks as a way to manage the negative emotions associated with a task. This could be due to a fear of failure, task difficulty, not knowing what to do, anxiety, etc.

The need for accountability

The need for accountability

An interview with 6 procrastinators revealed…

An interview with 6 procrastinators revealed…

It's not about putting things off

Just like the literature said, procrastination was indeed a way to avoid facing negative emotions such as stress, uncertainty, or self-doubt.

The role of social accountability

External pressure from work, school, or others helped participants stay on track, while procrastination became far more likely without it.

A negative cycle

Failing to follow through on intentions triggers guilt and shame for procrastinators, trapping people in a negative cycle of procrastination.

It's not about putting things off

Just like the literature, procrastination was indeed a way to avoid negative emotions such as stress, uncertainty, or self-doubt.

The role of social accountability

External pressure from work, school, or others helped participants stay on track, while procrastination became far more likely without it.

A negative cycle

Failing to follow through on intentions triggers guilt and shame for procrastinators, trapping people in a negative cycle of procrastination.

An opportunity in the market?

The market was saturated with tools for task management (checklists, timers, and habit trackers), but few solutions directly addressed the challenge of procrastination.

We identified a gap in platforms that leverage social accountability to drive action.

How might we help people overcome procrastination by
creating supportive social accountability that keeps them on track?

Defining the scope

Small accountability groups with daily tasks

Our team explored a wide range of directions, from gamification, high-stakes punishments (betting money, for example), shared commitments, to live work sessions. We had to narrow our scope for product clarity and technical feasibility.

We decided on small accountability groups where users commit to daily tasks, share progress, and support each other.

Several factors guided this decision:

1

1

1

Daily rhythm builds consistency

Focusing on daily tasks is a digestible commitment that can help people make steady progress and develop consistent habits over time.

2

2

Positive social motivation

Supportive relationships provide positive accountability, whereas competitive approaches like leaderboards and high stake penalties could worsen guilt and shame.

3

3

Groups reduce pressure

One-on-one accountability partnerships easily fail due to inconsistent check-ins, but group accountability reduces this dependency and fosters a sense of community.

Solution

We identified a set of core features combining social accountability with tools for task execution, that make daily tasks easier to manage and complete.

Shared group progress

Shared group progress

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Manage daily tasks

Manage daily tasks

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Focus timer

Focus timer

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Reflection

Things didn't go to plan

We aimed to release a lean product but kept adding features before launch out of eagerness. What felt like progress soon slowed us down, delaying testing. I saw how easily scope can creep up and derail timelines.

Although we realized a bit late, we focused our energy on building the app with what we had, while further developing other parts of our product such as marketing and branding.

Next steps

Our next steps are to validate our approach and polish any usability issues through user testing.

The priority lies in measuring whether users are following through on their tasks — daily. Are users able to translate their intentions into actions?

What I've learned

Adaptability in the Design Cycle

The reality of the design process proved far less linear than anticipated. Instead of rigidly adhering to 'textbook' frameworks, I learned to prioritize adaptability—tailoring our workflow to fit the team's specific constraints and strengths, rather than forcing the team to fit the process.

Think bigger

While it was tempting to perfect the timer or the planner in isolation, I realized that the app’s value came from how these tools interacted. By maintaining a holistic view, I was able to ensure that each feature amplified the others, resulting in a cohesive experience rather than a collection of disjointed tools.

Don't get attached to ideas

Very early into the project, I found myself becoming protective of designs because I had invested hours into them. I quickly learned that detaching from my work allows me to stop defending 'my' designs and start objectively choosing the best options for the product.

Interested in learning more? 😉
Please feel free to reach out!

Interested in learning more? 😉
Please feel free to reach out!

estherhwp@gmail.com

estherhwp@gmail.com

estherhwp@gmail.com

How might we help people overcome procrastination by
creating supportive social accountability that keeps them on track?